Sains
Malaysiana 53(7)(2024): 1703-1713
http://doi.org/10.17576/jsm-2024-5307-17
Mediating
Effects in the Structural Equation Model of Malaysian Public Service
Competitiveness
(Kesan Pengantaraan dalam Model Persamaan
Struktur Daya Saing Perkhidmatan Awam Malaysia)
SYAHRUL
IDZUAN MOHAMAD*, NUR
RIZA MOHD SURADI & FARIDATULAZNA AHMAD SHAHABUDDIN
Department of Mathematical Sciences, Faculty of Science &
Technology, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor, Malaysia
Diserahkan:
3 Januari 2024/Diterima: 31 Mei 2024
Abstract
These days, public service performance
is determined by competitiveness. Due to a prolonged period of stagnation,
Malaysia's competitive performance is at a critical level. The public service
is therefore under pressure to demonstrate that all policies and programs are
highly valued. This study aims to determine the primary variables influencing
the ability of Malaysia's public services to compete. Data
were acquired through surveys completed by 373 respondents from 26 ministries.
The relationships between talent management, human capital, and competitiveness
were analysed using structural equation modelling. The results indicate
a significant and positive relationship between talent management and
competitiveness, with human capital serving as a significant partial mediator.
This study highlights the direct importance of talent management for public
services competitiveness and its indirect impact through human capital. These insights can assist policymakers in developing a
strategic framework to keep the Malaysian public service competitive.
Keywords: Competitiveness; human capital; mediator; structural equation modeling; talent management
Abstrak
Hari
ini, prestasi perkhidmatan awam ditentukan oleh daya saing. Disebabkan oleh
tempoh genangan yang berpanjangan, prestasi daya saing Malaysia berada pada
tahap kritikal. Justeru, perkhidmatan awam berada di bawah tekanan untuk
menunjukkan bahawa semua dasar dan program sangat dihargai di mata orang ramai. Penyelidikan ini bertujuan untuk menentukan pemboleh ubah utama
yang mempengaruhi keupayaan perkhidmatan awam Malaysia untuk bersaing. Seramai
373 responden daripada 26 kementerian telah
diberikan borang soal selidik untuk dilengkapkan bagi mengumpul data. Pemodelan
persamaan struktur dilakukan untuk menganalisis hubungan antara pengurusan
bakat, modal insan dan daya saing. Hasil analisis menunjukkan terdapat hubungan
yang signifikan dan positif antara pengurusan bakat, daya saing dan modal insan dengan modal insan merupakan pengantara separa
yang signifikan terhadap hubungan antara pengurusan bakat dan daya saing
perkhidmatan awam. Secara keseluruhannya, kajian ini menunjukkan kepentingan
pengurusan bakat secara langsung terhadap prestasi kompetitif perkhidmatan awam
dan secara tidak langsung melalui modal insan. Keputusan ini dijangka memberi manfaat kepada penggubal dasar dalam
membangunkan rangka kerja strategik bagi memastikan perkhidmatan awam Malaysia
kekal berdaya saing.
Kata kunci: Daya saing;
modal insan; pemodelan persamaan struktur; pengantara;
pengurusan bakat
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*Pengarang untuk
surat-menyurat; email: idzuan@kuskop.gov.my
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